SMS Notification Terms

Last Updated: May 23, 2026

1. Program Description

Instant Inquiries (operated by Associate Global Pty Ltd, ABN 58 616 451 720) provides an optional SMS notification service to account holders. When enabled, subscribers receive automated call summary messages after each inbound call is handled by the Instant Inquiries AI conversation service.

These messages summarise the call, including the caller's name, intent, any bookings created, and recommended follow-up actions, so the account holder can respond promptly without listening to a recording.

2. How to Opt In

SMS notifications are disabled by default. To opt in:

  1. Log in to your Instant Inquiries account at instantinquiries.com.
  2. Navigate to Settings → SMS Notifications in the left sidebar.
  3. Toggle SMS summary to the on position.
  4. Enter your mobile number in E.164 format (e.g. +61412345678 or +12025551234).
  5. Click Save phone.

By saving your number, you expressly consent to receive automated call summary SMS messages from Instant Inquiries at the number provided. Only paid account holders can access this setting. No messages are sent until you explicitly enable the toggle and save a number.

3. Message Frequency

Message frequency varies. You will receive one SMS per inbound call handled by your Instant Inquiries AI conversation service when SMS notifications are enabled. If your business receives many calls, you may receive multiple messages per day. If no calls are received, no messages are sent.

4. Rates

Message and data rates may apply. Standard carrier SMS and data rates charged by your mobile provider apply to messages received. Instant Inquiries does not charge separately for SMS delivery.

5. How to Opt Out

You can opt out at any time using either of these methods:

  • Reply STOP to any SMS message you receive from Instant Inquiries. You will receive a confirmation and no further messages will be sent.
  • Log in to your account, go to Settings → SMS Notifications, and toggle SMS summary off.

To re-subscribe after opting out via STOP, reply START to the same number, or re-enable the toggle in your account settings.

6. Help

Reply HELP to any message for assistance, or contact us at:

7. Privacy

Your mobile number is used solely to deliver call summary notifications and is never shared with third parties for marketing purposes. See our Privacy Policy for full details on how we handle your data.

8. Contact

Instant Inquiries is operated by Associate Global Pty Ltd (ABN 58 616 451 720), 37A Stuart Road, Dulwich SA 5065, Australia.

For questions about these SMS terms, contact [email protected].